Privacy Policy

Operator

For academic and student-related processing, the responsible entity is Lotus MTC Academy.

LOTUS MTC Academy is operated by LOTUS MTC DIGITAL LLC, Wyoming, USA, for the website and digital operational layer. Certain payment-related information may be processed by or through LOTUS MTC DIGITAL LLC where applicable to payment processing.

Operational address: 14 Avenue Idriss I, Residence Coimbra, 2nd Floor, No. 20, Tangier 90000, Morocco.

Data We May Collect

We may collect name, email, phone or WhatsApp number, city and country, educational or professional background, health-sector status when relevant to admission, course or program of interest, registration and payment status, communication history, platform login data, course progress data, billing details needed for payment records, and technical data such as IP address, browser type, device information, cookies, and page interactions.

We do not intentionally collect unnecessary medical records through the website. If admission requires professional or academic documents, students will be informed separately.

Contact and Admission Data

Information submitted through contact, orientation, admissions, or support flows may be used to respond to inquiries, assess eligibility, manage registration, organize course access, and provide academic or administrative support.

Submitting a request does not guarantee admission, certification, legal authorization to practice, or governmental recognition.

Payment Data

Where online payment is available, card or payment details are processed by approved payment service providers.

Lotus MTC Academy does not intend to store full card numbers on its own servers.

WhatsApp and Communication Data

WhatsApp, email, and support communication may be used to answer questions, send administrative information, confirm admissions steps, provide access instructions, or follow up on student support requests.

Students should not submit sensitive medical information through public forms, email, or WhatsApp unless explicitly requested through an appropriate private process.

Cookies and Analytics

The website may use cookies or similar technologies for essential functionality, analytics, performance, security, and user experience. Where required, users will be given options to manage cookies.

Additional analytics or advertising tools, where used, are described through the applicable website notice or consent mechanism.

Data Use

We may use personal data to respond to inquiries, assess eligibility, manage registration, provide course access, organize live or in-person training, process payments and refunds when active, provide support, send administrative or academic communications, issue certificates where applicable, improve website performance, and comply with legal, accounting, tax, and payment verification obligations.

Educational content only. This website does not provide medical advice, diagnosis, or treatment.

Data Sharing

We may share data with course administration and academic staff, learning platform and website service providers, email, hosting, analytics and CRM providers, payment processors and banks when payments are active, accounting, legal or compliance advisors, and public authorities if legally required.

We do not sell student personal data.

International Transfers

Because the website, operational support, payment infrastructure, hosting, communication tools, or service providers may be located in different countries, personal data may be processed outside the student’s country of residence where necessary for educational, administrative, technical, or legal purposes.

Where required, Lotus MTC Academy aims to use appropriate operational and contractual safeguards for such processing.

User Rights and Retention

Depending on applicable law, students may request access, correction, deletion where permitted, restriction or objection, withdrawal of consent for optional communications, or a copy of certain data where technically possible.

We keep personal data only for as long as necessary for academic records, account access, support, legal, accounting, payment, tax, and certification purposes.

Contact and Related Policies

Privacy requests can be sent to administration@lotusmtc.com or WhatsApp +212 645 800 086.

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